What we do

One engineer covering plumbing, heating, bathrooms and landlord certificates across Norwich and Norfolk. Pick a trade to narrow it down

Leaks and burst pipesTraced, isolated and repaired. Same day wherever we can get to youSee details Taps, wastes and blockagesDripping taps, slow sinks, blocked toilets and outside tapsSee details Small works and maintenanceWashing machine plumbing, stopcocks, garden taps, odd jobsSee details

In detail

What each job involves, what it costs, and how quickly we can get to you

Boiler repairIf your boiler has stopped, ring us and we will tell you what is wrong with it. Emergency call-out is £85 in Norwich, diagnosis happens on that same visit, and you get a price for the repair before any work startsRead more Boiler servicingAn annual service keeps the manufacturer warranty valid and catches the faults that turn into January breakdowns. You get a written report, not just a sticker on the caseRead more Boiler installationA new boiler is a written fixed price before anything is ripped out, and a straight answer about whether you need one at all. Sometimes the honest answer is that a repair will see you through another winterRead more Heating repairsCold radiators, a system that will not hold pressure, banging pipes or controls nobody can work — most heating faults are not the boiler at all. Emergency call-out is £85 in Norwich and the diagnosis comes with itRead more Heating installationNew radiators, reworked pipework, a cylinder upgrade or a full system. Priced in writing after a survey, and designed around the house you actually have rather than a standard layoutRead more Emergency plumbingBurst pipe, leak coming through a ceiling, no water at all. Turn the stopcock off first, then ring — emergency call-out is £85 in Norwich and attendance is usually same day, wherever you areRead more Bathroom installationA full bathroom start to finish, or a straight swap of what is there. One engineer through the whole job rather than four trades who never meet, and a written price before anything comes outRead more Blocked drainsA drain that has backed up is not a job that improves with waiting. Emergency call-out is £85 in Norwich, most blockages clear on the first visit, and you get told what caused it so it does not come back next monthRead more Landlord gas safetyA CP12 for a single let or a small portfolio, booked around your tenants. The check is carried out and certified by a Gas Safe registered engineer, and their registration number is the one on the certificateRead more Oil-fired heatingOil servicing and repair is done in-house, which matters when most of mid and north Norfolk is off the mains gas grid. Tanks, fuel lines, controls and the boiler itselfRead more Hot water cylindersHot water that runs out, a weak shower upstairs or a cylinder on its last legs. AK Plumbing and Heating is G3 qualified for unvented hot water cylinders, so this is done in-house rather than passed onRead more

What it costs

The numbers up front, so you are not ringing round to find them out

Emergency call-out, Norwich: £85, including diagnosis
Within 8 miles: £85 — travel included
Up to 18 miles: £85 plus £20 travel
Up to 30 miles: £85 plus £40 travel
Further out: £85 plus £55 travel
Quoted work: Priced in writing before it starts
Surveys and quotes: Free, and no obligation

Travel bands are added by distance from Costessey and told to you when you ring, not added to the bill afterwards. Anything bigger than a call-out is quoted in writing before it starts — get an instant estimate for a price on your own postcode

How a job runs

No surprises, at any point. This is the whole process

You ring or message

You speak to the engineer, not a call centre. Send a photo on WhatsApp if it helps — often we can tell you straight away whether it needs a visit

We give you a price

Before anything starts. For anything bigger than a call-out you get it in writing, so you can decide with the number in front of you

We turn up when we said

A day, not a week-long window. If something overruns on the job before yours, you get a phone call rather than silence

We clean up and explain it

Dust sheets down, and a plain explanation of what was wrong and what we did about it

Know what you need? Ring us and book it in

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