Boiler servicing in Norwich and Norfolk
An annual service keeps the manufacturer warranty valid and catches the faults that turn into January breakdowns. You get a written report, not just a sticker on the case
The short version
- What you get
- Full service and a written report
- Warranty
- Keeps the manufacturer warranty valid
- Best time
- Late summer, before the first cold snap
- Gas work
- Certified by a Gas Safe registered engineer
- Oil
- Oil boilers serviced in-house
- Unvented cylinders
- G3 qualified, serviced in-house
What we get called out to
The faults that make up most of the work, and what usually causes them
It has never been serviced
Common in a house you have just bought. Worth doing before winter rather than finding out in December
The warranty needs it
Nearly every manufacturer voids the warranty if the annual service is missed or late. The report is your evidence it was done
Radiators cold at the bottom
Sludge in the system. A service will find it, though clearing it is a power flush rather than part of the service
Pressure needs topping up
Something is leaking. Better found on a service in September than on a cold morning in January
Noisier than it used to be
Usually scale on the heat exchanger. Caught early it is a clean, left alone it is a new part
Selling or letting the property
A serviced boiler with paperwork answers a question every buyer and every letting agent asks
What does a boiler service include?
The boiler is stripped down as far as the manufacturer requires, cleaned, and put back with the seals it should have. Combustion is checked with a flue gas analyser, the flue and its terminal are checked, and the safety devices are tested rather than assumed
You get a written report at the end — what was checked, what the readings were, and anything that will need attention before next year. That report is what a manufacturer asks for when a warranty claim comes in, so it is worth keeping
If something is wrong, you get told what it is and what it costs before anything is done about it. A service is a service; it does not quietly turn into a repair bill
Who carries out the gas work?
Gas boiler work is carried out by a Gas Safe registered engineer, who certifies it under their own registration number
Oil-fired boilers are serviced in-house, which matters off the mains gas grid — most of mid and north Norfolk. Unvented hot water cylinders are serviced in-house too, under G3
When should I get it serviced?
Late summer or early autumn. The boiler has been idle for months, the fault you have not noticed yet is still a small one, and you are not queuing behind everyone whose heating failed in the first cold week
If the warranty is the reason you are booking, go by the date on the paperwork rather than the season — most manufacturers want it within twelve months of the last one, and a late service can void the cover just as a missed one does
How soon, and whereabouts?
The postcode is how we check we cover you
Where we cover
Boiler servicing across 54 towns, villages and neighbourhoods — see the full list
Questions we get asked
Straight answers, including when the answer is not to book us
Worth reading first
Some of this you can sort out yourself, and we would rather you knew that
