Blocked drains and slow wastes in Norwich
A drain that has backed up is not a job that improves with waiting. Emergency call-out is £85 in Norwich, most blockages clear on the first visit, and you get told what caused it so it does not come back next month
The short version
- Emergency call-out
- £85 in Norwich, plus a travel band further out
- Attendance
- Usually same day, across the whole patch
- Most blockages
- Cleared on the first visit
- Also covered
- Taps, wastes, traps and overflows
- What you get told
- What caused it, not just that it is gone
- Covering
- Norwich, mid Norfolk and the north Norfolk coast
What we get called out to
The faults that make up most of the work, and what usually causes them
Toilet filling up and draining slowly
Further down the run than the pan. Stop flushing it — a second flush on a blocked soil pipe is how it ends up on the floor
Kitchen sink draining slowly
Fat and food waste setting hard in the trap or the waste run. The most common blockage there is
Bath or shower standing full
Hair and soap in the trap nine times out of ten, and a job that takes minutes once you can reach it
Gurgling from another drain when you flush
Air being pushed the wrong way, which usually means the blockage is in the shared run rather than that fitting
Smell with no visible blockage
A dry trap, a failed seal or a soil vent problem. Nothing is blocked, but something is open that should not be
Dripping or stiff taps
Usually a cartridge or a washer. Cheap, quick, and worth doing before it wears the seat and turns into a new tap
What does clearing a blocked drain cost?
The emergency call-out is £85 in Norwich and covers attendance and finding the blockage. Outside Norwich a travel band is added by distance and told to you when you ring
Most blockages clear on that first visit and there is nothing further to pay. If it turns out to be a collapsed or root-damaged run rather than a blockage, that is a different job and you get a price for it before anything starts
What should I do before you arrive?
Stop using it. A second flush on a blocked toilet, or another sink-full into a blocked waste, is what turns a contained problem into one that comes over the rim
Do not pour caustic drain cleaner down it either — if it does not clear the blockage it sits there, and whoever opens that trap afterwards gets a face full of it. It also damages older pipework
If water is rising and you cannot stop it, ring. That one is an emergency
Why does it keep coming back?
Because the cause was never dealt with. Fat down a kitchen sink sets hard as soon as it hits cold pipework, and clearing it without changing what goes down there buys you a few months at best
On older Norwich terraces it is often the fall on the waste run — not enough drop, so anything solid settles instead of moving. That is a rework rather than a rod, and we will tell you plainly if that is what you are looking at
How soon, and whereabouts?
The postcode is how we check we cover you
Where we cover
Blocked drains across 54 towns, villages and neighbourhoods — see the full list
Questions we get asked
Straight answers, including when the answer is not to book us
Worth reading first
Some of this you can sort out yourself, and we would rather you knew that
